Why is it essential to have a strong one-liner or elevator pitch?
Imagine This: You’re at your child’s soccer game on a brisk fall Saturday morning. While the kids are playing, you are chatting up other parents on the team. One parent comes up to you on crutches and strikes up a conversation.
Her: Hey! I’m Sally.
You: Good morning. I’m Steve.
Her: So, what do you do?
You: Well, it’s complicated. You see, 40 years ago, my dad started this company. He had just left his job and didn’t know what to do next. He spent a couple of years working odd jobs and trying to make ends meet. He finally decided to start his own business with a buddy of his. After I graduated college, I joined the family business.
Her: **eyes glazed over** oh, that’s nice. (Walks away…)
What she never found out is you’re a personal injury lawyer. She was injured in a collision with a Walmart truck and is currently looking to hire a personal injury lawyer to represent her and her husband, who may never walk again.
Missed opportunity.
Why most One-Liners and Elevator Pitches fail
Whether you’re the personal injury lawyer in our story, or you sell widgets, it’s helpful to know what interests people about your work. When someone asks what you do, that is your opportunity to make a connection and invite them into a story.
What you don’t want to do is bore them to death so they tune out and never learn how you might help them. Unfortunately, that is what most people do. Most people make mistakes like
- Talking about how/why/when the business was started
- Saying, “It’s complicated”
- Saying, “You wouldn’t be interested”
- Making it too generic…”I’m in marketing”
- Only saying their job title… “I’m a senior brand advisor” (A what?)
- Failing to show how what they do makes people’s lives better.
Doing any of this is a surefire way to have your one-liner or elevator pitch fail. Your conversation partner comes to you for an exciting discussion, and you drop a snooze bomb on them.
That won’t work. You can do better.
The Perfect One-Liner or Elevator Pitch
Creating the perfect elevator pitch or one-liner isn’t tricky. When someone asks what you do, they should be launched into a story, not a nap. Thrusting your conversation partner into a story requires only the most basic understanding of storytelling and how it relates to your business.
No, you are not going to tell a story. That is what you tried to do before, and it put the poor injured woman to sleep. You’re going to use elements of storytelling to help them see themselves in a story guided by you.
The 3 Parts of the Perfect Elevator Pitch or One-Liner
An elevator pitch and a one-liner are basically the same thing. You have just a few seconds to tell someone what you do and how it makes their life better before they get off the elevator, or fall asleep. Here are the three elements you need to include.
The Problem:
When you look at your clients, what is the main problem they all have when they come to you for help? Start your pitch with that problem.
The Solution
What do you do that solves the main problem your clients experience when coming to you? State it.
Their Success:
What success can your future clients expect to see when they come to you with their problem and you help them solve it? Show them.
It’s that simple. Three short statements make up the perfect one-liner. When you structure your one-liner or elevator pitch in this format and deliver it to someone in conversation, they will perk up and listen if they identify with the problem you state.
Some won’t, and that’s fine. They will at least appreciate the simple and clear delivery of the answer to their question and not a long, drawn-out rambling story.
Examples of Effective One-Liners or Elevator Pitches
So, let’s put them together. Problem. Solution. Success. What does that look like when it’s used for real businesses? Let’s take a look at a few. We’ll start with ours.
Moonflower Marketing
Too many businesses waste valuable resources on marketing that doesn’t grow their business. At Moonflower Marketing, we help you find the right words, to land the right clients, and grow the business of your dreams.
Short and sweet. Fewer characters than a tweet. (I’m a poet, and I didn’t know it, apparently).
Problem: Too many businesses waste valuable resources on marketing that doesn’t grow their business.
Solution: we help you find the right words to land the right clients,
Success: grow the business of your dreams.
That wasn’t so hard, was it?
ople and begin to feel like they belong. This is the idea behind BRAG’s messaging and one-liner.
Green Halo Scholars
Green Halo Scholars does amazing work with low-income and potential first-generation college students in the Chicago area. Here is what we came up with for their one-liner.
Too many first-generation and low-income students don’t have the resources they need to navigate the college application process. At Green Halo Scholars, we help high schoolers navigate the process so they get into a great college and create a future beyond limits.
Again, this one is simple and gets to the point. An elevator pitch, or one-liner, should be easy to spit out on a moment’s notice. If you can’t, you’ll confuse your audience or look confused yourself.
Problem: Too many first-generation and low-income students don’t have the resources they need to navigate the college application process.
Solution: we help high schoolers navigate the process
Success: get into a great college and create a future beyond limits.
David Seiter – Indianapolis Criminal Defense Attorney
Dave was the first criminal defense attorney we worked with. He’s had a successful practice for years but paid too much for his old website and SEO company. He felt like he wasn’t getting a return on his investment. So he hired us to do his messaging and build him a new website. Here is his one-liner.
When people find themselves in crises due to criminal charges, I guide them through the legal process to help them avoid or minimize the negative impact on their lives.
This is the shortest one of the three we’ll share today.
Problem: When people find themselves in crises due to criminal charges
Solution: I guide them through the legal process
Success: avoid or minimize the negative impact on their lives.
All of 29 words, and it helps people visualize what Dave does. If he responded with some long story about his military career and some big back story, they’d fall asleep. If he just said, “I’m a criminal defense lawyer” and nothing else, they’d have to fill in many blanks.
This one-liner is short, sweet, and clear.
Create Your One-Liner or Elevator Pitch
Now that you have seen a few examples of good one-liners, it’s time to create your own. Answer the following questions, then put them together in a short sentence or two for your one-liner or elevator pitch.
Problem: What problem is your ideal client or customer experiencing that you have the authority and experience to solve?
Solutions: What do you do that solves the problem you just stated for your ideal clients or customers?
Success: After your customer or client has solved their problem, what does success look like for them?
Write brief answers to those three questions and combine them into a short elevator pitch or one-liner.
When your response to “So, what do you do?” is structured in the format of a story, it not only tells people what you do, it allows them to step into a story that leads them to success. When those people are the ones who need your help, they’ll be asking for your business card or phone number in no time.
Need Help Creating a One-Liner or Elevator Pitch?
Still not sure if your one-liner is up to snuff? We conduct Brand Messaging Sessions with businesses to develop their brand story or narrative and create a one-liner out of that story. Schedule a call with us! We’d love to discuss how having a clear brand story and an effective one-liner can transform your marketing.
Excellent approach! I was a guy who often fell into historical stories. From this, now I know how to build excitement for the message I want to convey and attract people to my site. Thanks, very helpful.